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About Us

HTMi, Hotel and Tourism Management Institute Switzerland Dubai, a pioneered Swiss hospitality school, is a center of excellence with a vision to become the leading Hospitality & Tourism Management Institute in the Middle East.


The institute offers Swiss qualifications to its graduates, with undergraduate programs in both International Hotel & Tourism Management and Culinary Arts. It prepares its students for thriving management careers in the global hospitality industry through world-class education, workshops and training programs.


Strategically located in a hotel, the campus enables students to experience real-life hotel environment by learning and staying in a hotel during their studies.


"Come as a Student, Become a Manager"


To help achieve this mission, the focus of HTMi Switzerland Dubai is to provide high quality education, search for excellence in all operations within the institute and to provide an organization that meets the contemporary needs of the international and local hotel and tourism industry.


To be the Leading Hotel Management Institute in the Middle East.


"Come as a Student, Become a Manager"


A key part of the student-centered approach to the mission and the values of HTMi Switzerland Dubai is the instilling of professional behavior and attitude skills. This is highly valued by employers of students and future graduates, as essential to success in the hospitality industry.


Our core values are:

  • Greeting & Hosting

  • Courteous & Polite Manner

  • Grooming & Deportment 

  • Cultural Integration

  • Communication

  • Respect & Integrity

  • Learning

  • Reflection & Self Improvement

  • Excellence

Academic and Administrative staff

Connor Lamb

Institute Director

Connor Lamb is the Institute Director of HTMi Switzerland Dubai.  He holds two Master’s Degrees, one in International Hospitality Management, and the other in Education, both from the University of Derby (UK).  In his previous role with the Swiss Hotel Management School of Switzerland, Connor successfully served as the Assistant Dean of the Caux Campus, where he was responsible for the day to day managerial aspects of the academic programs, paired with lecturing and liaising with the campus operations teams. He has an extensive background in international hospitality operations with roles from Operations Manager in Dublin, Ireland to Front Office Manager of the Mandarin Oriental Hotel in Geneva, Switzerland with progressive positions held in Bermuda, Hawaii, and Canada.  Connor aims to enhance real life learning with hospitality excellence. 


Gazala Shaikh

Sales and Enrollment Manager 

Gazala Shaikh has assumed the role of Sales & Enrollment Manager at HTMi Switzerland Dubai. With over 15 years of experience in Sales, Student Recruitment Conversion, Student Partnerships, and Business Development within the UAE's Higher Education sector, Gazala is a passionate and results-driven professional. She holds a Bachelor's degree in Science and a Master's in Education from Middlesex University, specializing in Pedagogy, Educational Leadership, Management, and Change. Her proven track record in Student recruitment, Admissions outreach, Student Engagement, and Student Retention underscores her commitment to realizing HTMi Switzerland Dubai's vision of becoming the premier Hospitality & Tourism Management Institute in the Middle East.

Rubina Gill

Academic Manager

Rubina Gill is a seasoned education professional with over a decade of experience in the field.  Her educational journey has taken her from India to Jeddah, and she has spent the past six years dedicated to enhancing the educational landscape in the United Arab Emirates. Her passion and expertise shine through as she currently oversees the day-to-day academic administration at HTMi, ensuring the institution's commitment to excellence in education and management.


Jasmine Cabang

Enrollment Specialist

Jasmine is an experienced Enrollment Specialist with a demonstrated history of working in the outsourcing/offshoring industry, Jasmine is skilled in customer service, workforce management, process excellence, and business process outsourcing. She has a strong professional experience paired with a Bachelor's Degree focused on Political Science from the University of the Cordilleras in the Philippines.

Benchaphan Phala

Hospitality Instructor

Working to integrate industry to education in an innovative way, Benchaphan holds a Master's Degree from Les Roches in Marbella, Spain.  She is a former Hotelier with over 15 years experience from entry-level to top management.  CIPD Certified for development and training, Licensed and trained to educate future leaders in the Hospitality and Tourism Industry.  Her subjects include Hospitality Management and Entrepreneurship, paired with various topics around operations and management of hotels from boutique to large scale businesses.  Ms. Ben is currently pursuing research on Emiritisation and Sustainability in Hospitality education. 


Leonardo Roman

Culinary Arts Program Manager

Peruvian chef, Senior member of the Emirates Culinary Guild, Certified Culinary Educator (CCE) issued by the Worldchefs Organization. Master's Degree in Management and Education in Food and Nutrition. Relies on many years in culinary operations in Spain, Canada, Peru and UAE and build an in-depth knowledge in food safety, recipe development and has a proven track record in teaching and training.

Tanaka Chapuka

Culinary Coordinator

Tanaka Chapuka is the Culinary Coordinator for HTMi Switzerland Dubai, she is originally from Zimbabwe and holds a Diploma in International Culinary Arts.  She has gained a wealth of knowledge and experience over her more than 2 years working with aspiring culinary students, and is eager to continue learning, growing, and imparting knowledge and culinary skills with our future chefs. 

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