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Lead Instructor

Benchaphan Phala



At the conclusion of the program, students will be able to: 

  • Apply knowledge and use a range of practical skills and personal attributes required for successful first line management roles within a variety of international hotel and tourism organisation.

  • Differentiate the operational, financial and marketing processes of a commercial hospitality enterprise within the context of the global nature of the business.

  • Cultivate a professional management attitude and nurture team-working and leadership skills.

  • Confidently demonstrate business English and research and study skills at the appropriate level.

  • Critically analyse cultural issues and business management skills for successful first line management roles within an international hotel and tourism organisation


  • Research Methods

  • Restaurant and Bar Management (Practical Supervision)

  • English for Academic Purposes 3.

  • Convention & Events Management

  • Destination Marketing

  • Hospitality Finance

  • Consumer Behaviour

  • Human Resources Management

  • Rooms Division Management

  • Hospitality Enterprise Project 3.

  • Instagram
  • LinkedIn
  • Facebook
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