Certificate in Hospitality and Tourism Management


Program Lead

Esther Lawrence



five people having a discussion

About the course

The course is developed for aspirants who are willing to excel in hospitality and tourism industry and do not possess formal training in the subject. This course will prepare aspirants with the basic skills and knowledge required to start a successful career in hospitality and tourism Management. The course is most suitable to the professional who wants to be a part of Future of Tourism in Dubai and embrace multicultural engagements.


  • Fundamentals of Tourism and Hospitality

  • Front office Management (Airlines / Hotel Reservation)

  • Food and Beverages Service

  • Room Service and Housekeeping

  • Airlines and Airport Management

  • Fundamentals of Air Cargo

  • Virtual office Management Skills

  • Leadership- People Management and UAE Values

  • Effective Communication

Admission Requirements

  • Student must be genuinely passionate about the hospitality industry
  • Fluent in English (reading, writing, speaking)
  • Students preferred with industry background or 1-2 years tourism or customner service experience
* The institute reserves the right to accept or reject a candidate for any reason. The program content is subject to change.

Program Information

  • Mode of delivery: Face-to-face practical classes and online classes
  • Final assessment: Written exams and final projects.
  • Graduation requirements: 60%
  • Average student-teacher ratio: 8 students per 1 teacher
  • Duration of program: 45 hours


Students who successfully complete the course will be awarded with the Certificate in Hospitality and Tourism Management by HTMi, Hotel and Tourism Management Institute Switzerland.

Certificate in International Hotel and Tourism Operations
  • Instagram
  • LinkedIn
  • Facebook