At the conclusion of the program, students will be able to:
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Manifest hands-on experience in hospitality operations management.
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Use necessary skills to solve multi-faceted situations using customer-centric approach.
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Apply appropriate hospitality business tools in different business situations.
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Analyse business situations and assess their impact on hospitality operations.
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Demonstrate strong leadership capabilities by presenting innovative deliverables that resonate with
00both the emotions and intellect.
Modules:
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English Communication
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Introduction to Hospitality Management
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Food and Beverage Cost Control
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Introduction to Event Management
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Marketing and Luxury Branding
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Art of Employability
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Food and Beverage Service Operations
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Rooms Division Management
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Information Technology
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Customer Service Operations Management
